Houston Care - Your partner for maintenance & continuous development
We care for you 24/7!
When malfunctioning, business-critical IT systems can cause extreme revenue losses and bad reputation.
Houston Care is an IT maintenance service that ensures your IT system is up and running, continuously monitored, developed, and improved. Consider it as insurance that brings you peace of mind.
From the initial project to Houston Care
Software development doesn’t end in project delivery but requires continuous development and updates in order to avoid technical debt and dysfunctioning service. Houston Care is a natural step after the project has been delivered and customer can leave the IT system under our wings.
Imagine you had a service that brought you reliability, security, expertise, and assurance, and you would no longer need to worry about your system updates and functioning. Houston Care does just that.
Main functions
Houston Care is both proactive and reactive. The IT service maintenance ensures we respond to incidents and monitor the system so that there wouldn’t be incidents in the first place. The other track is that we further develop and improve the system. If a customer requests a new feature, we know their system and have the expertise to build it.
Houston Care benefits
Cost & resource optimization
Frees up your resources and time to focus on your core business.
Performance improvement
Takes care of your software, infrastructure and cloud services as a whole.
Flexibility & scalability
The service is easily scalable according to future business and maintenance needs.
Lifecycle management
Ensures that your services perform as planned throughout their lifecycle.
What's included?
Service level agreement up to 24/7 support
